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In-person appointment scheduling:

Welcome to the platform for scheduling face-to-face appointments in the city of Villavicencio.

Committed to the care of our clients and/or users, we enable the option of scheduling previously your face-to-face appointment for specific requests in our facilities. For this you must take into account the following recommendations:

  • Mandatory use of face masks.
  • Take your citizenship card and a copy of it for the procedures of payment agreements or service financing.
  • When scheduling your appointment, remember to check if there is a peak decree and ID in the municipality.
  • The temperature upon entering may not exceed 38°c.
  • If you have flu symptoms, avoid using this mechanism and use the hotline customer service or the virtual office that we have enabled for you.
  • Entry will be allowed exclusively to the person who requested the procedure, this appointment is not transferable, avoid bringing companions, the elderly or children.
  • For the presentation of the petition rights or claims, remember to do use of the website.
  • Stay tuned on your cell phone, one of our advisors will contact you.